Privacy Policy

We process personal data in connection with operating this Website and responding to business enquiries. This notice is prepared with reference to the Sultanate of Oman Personal Data Protection Law (Royal Decree 6/2022), as amended by Royal Decree 68/2026, and the Executive Regulations issued under Ministerial Decision 34/2024 (including applicable amendments).

We do not invent or publish a commercial registration number, street address, postal code, or dedicated Data Protection Officer on this Website. If you need those details for a formal request, contact us at [email protected] and we will respond with the information we can lawfully provide.

Automatically when you browse: our hosting and security provider may process basic connection data such as IP address, approximate location, device or browser information, and visit time. This helps keep the Website secure and available.

Language preference: we store a small preference in your browser so the Website can remember whether you chose English or Arabic.

Consent preference: we store your cookie choices and the date you made them in your browser so we do not ask again unnecessarily.

Display preference: the Website may remember the dark appearance setting for a consistent look.

Analytics (only if you consent and analytics is enabled on the Website): we may collect general usage information such as pages viewed and device or browser type. We do not use advertising cookies on this Website.

Instant quotation calculator: project selections and contact details you enter (such as name, email, mobile, and company) are processed in your browser to generate an on-screen quotation. At the time of this policy, quotation payloads are not transmitted to Lucid Oman’s servers by an automated backend on this Website.

Contact channels: the public contact area currently provides mailto, telephone, and WhatsApp links. If you email, call, or message us, the content you send is processed so we can respond. Message content may also be processed by the communications provider you use (for example your email provider or WhatsApp).

At the time of this policy, the live Website does not send contact-form submissions through an automated email delivery service. If that changes later, this policy will be updated.

To operate, secure, and improve the Website.

To remember language and consent preferences.

To respond to enquiries and discuss potential projects when you contact us.

To measure aggregated Website usage through analytics tools only when you have accepted analytics cookies and analytics is enabled.

To meet applicable legal obligations.

Depending on the context, processing may rely on: (a) your consent (for optional analytics cookies); (b) steps at your request prior to entering a contract, or performance of a contract when you engage us; (c) our legitimate interests in securing and operating the Website, balanced against your rights; and/or (d) compliance with legal obligations.

Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Use Cookie Preferences in the Website footer to change analytics consent.

Necessary cookies: these keep the site working, remember your language, and save your cookie choices. They cannot be switched off in our preferences panel because the Website needs them to function correctly.

Analytics cookies: optional and off by default. If you Accept All or enable Analytics in preferences, and analytics is enabled on the Website, a trusted analytics service may place cookies to understand how the site is used.

We do not currently use advertising or marketing cookies on this Website.

You can reopen Cookie Preferences at any time to accept, reject, or withdraw analytics consent. Withdrawal stops future analytics measurement from this Website and clears analytics cookies we can access in your browser. It does not erase historical data already received by analytics providers.

Analytics tools load only after you give analytics consent and only when analytics is enabled on the Website. Until then, analytics and advertising tracking stay off.

Advertising tracking stays off because this Website does not use advertising features. We do not intentionally send form contents, names, email addresses, or phone numbers into analytics reports.

If analytics is enabled, the analytics provider may process data on servers outside Oman under its own terms and privacy policy.

We do not sell personal data.

We share data with service providers only as needed to operate the Website or communicate with you, such as our hosting and security provider, an analytics provider if you consent and analytics is enabled, and communications platforms you choose to use (email, WhatsApp, Instagram, LinkedIn).

We may disclose information if required by applicable law or competent authorities.

The Website is hosted by a cloud hosting provider. That provider, and any analytics or messaging providers we use, may process data in countries outside the Sultanate of Oman.

Where cross-border transfers occur, we rely on appropriate contractual, technical, and organizational arrangements made available by those providers, together with applicable Omani legal requirements. We do not claim that all processing takes place only in Oman.

Hosting and security logs are retained according to our hosting provider’s practices and our operational needs for security and troubleshooting.

Language and consent preferences remain until they expire, you clear site data, or you change them.

Enquiry correspondence is retained only as long as reasonably needed to respond, deliver services, resolve disputes, or meet legal obligations. Exact retention periods can vary by matter; contact us if you want a specific enquiry deleted where legally permitted.

Analytics retention follows the analytics provider’s settings once analytics is enabled.

We apply reasonable security measures appropriate to a small studio website, including encrypted website connections, hosting security controls, limited access to deployment accounts, and loading analytics only after consent.

No method of transmission or storage is completely secure. We do not promise absolute security.

Subject to the conditions and exceptions in Omani data protection law, you may have rights to: withdraw consent where processing is consent-based; request access to or a copy of personal data we hold about you; request correction of inaccurate data; request deletion in applicable cases; object to or restrict certain processing; and lodge a complaint with the competent authority in the Sultanate of Oman.

These rights are not absolute. We may refuse or limit a request where the law allows (for example where another legal obligation applies, or where identifying you with reasonable certainty is not possible).

Email [email protected] or call +968 7517 5449. Please describe your request clearly. We may need to verify your identity before acting.

For analytics cookies specifically, use Cookie Preferences on the Website for the fastest withdrawal of optional analytics consent.

If you are not satisfied with our response, you may complain to the competent Omani authority responsible for personal data protection under applicable law.

The Website is intended for business audiences and is not directed at children. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, contact [email protected] and we will take appropriate steps.

Links to WhatsApp, Instagram, LinkedIn, portfolio websites, or other external sites are not controlled by Lucid Oman. Their privacy practices are governed by their own policies. Opening those links may share information with the third party according to your device and account settings.

We may update this Privacy Policy when our practices, providers, or legal requirements change. The Last Updated date at the top will change when we publish a revision. Material changes to tracking purposes may also reset or re-prompt cookie consent through an updated consent version.

Lucid Oman (لوسيد عمان)

Email: [email protected]

Phone / WhatsApp: +968 7517 5449

Location: Muscat, Sultanate of Oman

Website: https://lucidoman.com/